Ink & Media Ltd Support Centre

This section is designed to answer the most commonly asked questions. If you are unable to find the information you are looking for, feel free to contact us using the details provided towards the end of the page.

• Terms and Conditions

  A complete list of the terms and conditions pertaining to this site. Some of the most important issues are listed below:

  • Delivery

    This section explains which items qualify for free delivery. It also contains information about the methods of delivery used.

  • Returns Policy

    What to do if an item is faulty or damaged, or if you have ordered an incorrect item

  • Non Receipt of Goods

    What to do if you your goods have not been delivered within the expected time period.

• Order Form

  This form allow educational establishments, NHS and government departments to fax us purchase orders.

• Troubleshooting

  A guide to solving common problems relating to printers and ink cartridges