Delivery Policy

We offer FREE delivery on all orders with 98% of orders delivered next working day.

We hold a large stock of ink cartridges, toners & fax film and try to dispatch all orders received before 3:00 PM the same working day. Please allow up to 4 days before reporting non-delivery of your order.

In the unlikely event that your goods are not in stock we will inform you of an estimated delivery date via email.

Delivery Options

Option 1 - Free Delivery

We offer a FREE Delivery service on all orders. In most cases we send orders by First Class Royal Mail 98% of these orders are delivered next working day if ordered before 3.00pm Monday - Thursday. For larger goods or goods of a high value we may choose to send your order by courier, or a combination of both if we feel this is more appropriate.

Option 2 – Express Delivery – Next Working Day

We also offer a Priority Courier service which offers next working day delivery when ordered before 3.00pm Monday – Thursday. Orders placed before 3pm on Friday will be delivered on the following Monday This is just £6.95 + Vat for mainland UK (please note that courier delivery to Highlands & Islands may take 2 to 3 days).

Guaranteed Definition:

We will refund the carriage cost in the event of late delivery for orders upgraded to Express Delivery next working day. This guarantee does not apply if The Royal Mail or Courier Company is unable to find someone to sign for the delivery, and have to leave a “We're holding an item of mail for you” card.

Our Delivery Schedule

  • Order Saturday, Sunday or Monday before 3PM to expect delivery Tuesday
  • Order Tuesday before 3PM to expect delivery Wednesday
  • Order Wednesday before 3PM to expect delivery Thursday
  • Order Thursday before 3PM to expect delivery Friday
  • Order Friday before 3PM to expect delivery Monday